About us

Since 1997, we are driven by technology and we have developed ourselves into a leading organisation in security, telecom, infrastructures and power supplies solutions and projects. Much attention is paid to the technical objectives of a project. In addition, we also create solutions based on technology and the wishes of our customers. For you as a customer, this means that a proposal is provided in which the price-performance ratio of a solution is decisive, with an eye for quality and feasibility. We ensure you, that all works, regardless of the size of the project, will be carried out at the highest level of service. That is why we have been a reliable partner for our national and international customers for over 25 years. And the reason why our slogan is: “Big enough to cope and small enough to care”

Customer-based approach
All our enthusiastic employees have many years of knowledge and experience and are able to work seamlessly together with our clients to provide expert advice. Designing quotations that best fits our customers’ needs and guaranteeing a reliable and business-efficient installation is what we do best.

We provide you with the solution!
As tele/data communication and security are increasingly becoming intertwined, Infratech offers the flexibility to combine aspects of these areas together for their customers. Whether you want to make use of internet services, such as your telephone exchange in the Cloud; the security of your premises; the establishment of data rooms; or the use of other software solutions. We can also provide you with a non-standard service or product.

Quality
Infratech is a reputable organisation and is certified by industry association and suppliers. This can be proved by many national and international customers who freely express their satisfaction with the products and services that Infratech provides. Clients can be assured that service and project management will be carried out at the highest level of service, with high quality products and at a standard of reliability.

Service and maintenance

The importance of maintenance on your products and systems cannot be emphasized enough. After all, preventive and corrective maintenance determine the proper functioning, the continuity of your company, and extend the life of your products and systems.

For maintenance of various systems, Infratech can provide service, maintenance and management subscriptions with guaranteed response times which is referred to as a Service Agreement. This Service Agreement can include corrective and/or preventive maintenance (to prevent faults) and full coverage of hours and materials in case of calamities. Infratech has various types of Service Agreements with associated standard rates. This means clarity and no unpleasant surprises afterwards.

Customisation
Infratech can create customized Service Agreements to suit your needs. Software mutations can be part of the Service Agreement. 

24/7 Helpdesk
Infratech has a 24/7 helpdesk that is happy to assist you in the event of malfunctions and is also happy to support you with any other issues. Our helpdesk employees speak multiple languages, allowing us to provide you with the best possible service.

You can submit a service request and track the status of the service request via our customer portal. And you can also use our expertise to realise partial solutions, temporary solutions, manage activities via our remote-based services or to support your own organisation.

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